Privacy Policy

Last updated: September 12, 2026

Ironclad Repair (“we,” “us”) runs this website and the shop at 21609 N 12th Ave Suite 500, Phoenix, AZ 85027. Phone (602) 730-1555. Email info@ironcladrepair.com.

This policy explains what we collect when you use ironcladrepair.com, call or text the shop, submit a form, book online, apply for financing through a partner, or bring a vehicle in for service.

Information we collect

  • Contact details you give us: name, phone, email, and mailing address if you provide one
  • Vehicle details: year, make, model, mileage, VIN if you provide it, symptoms, photos, and repair history
  • Appointment and invoice records
  • Payment and financing information handled by third-party processors (this website does not store full card numbers)
  • Technical data: IP address, browser type, pages viewed, approximate location, and cookies

How we use it

  • Return your call, text, or email and schedule work
  • Diagnose and repair the vehicle
  • Send estimates, invoices, and service reminders you asked for
  • Operate and improve the website
  • Meet legal, tax, and insurance requirements
  • Protect the shop against fraud, abuse, or unpaid work

We do not sell your personal information.

Who we share it with

Only what is needed, with:

  • Scheduling software used to book appointments (currently AutoOps)
  • Financing partners you choose to apply with, such as Synchrony if you use our financing page
  • Payment processors
  • Companies that host the website, email, or text messaging
  • Insurers, accountants, and advisors when required
  • Law enforcement or regulators when the law requires it

Cookies

The site uses cookies that keep basic pages working. It may also use analytics cookies to see which pages help drivers find the shop. The banner on this site links to this policy. If we add or remove a specific analytics tool, we will update this section.

Your choices

You can ask us for a copy of the information we have about you, ask us to correct it, or ask us to delete information we do not need to keep. Repair orders, invoices, and tax records may have to be kept for a legally required period even if you request deletion.

You can stop marketing messages at any time. We may still send messages about an open appointment, an unpaid invoice, or a vehicle that is ready.

Children

This site is not directed at children under 13.

Security

We use reasonable technical and organizational measures to protect information. No website or shop system is perfectly secure.

Third-party sites

Booking, financing, maps, and any social links leave our site. Their policies control what they collect.

Changes

If this policy changes, we will update the date on this page.

Privacy requests

Ironclad Repair
21609 N 12th Ave Suite 500
Phoenix, AZ 85027
info@ironcladrepair.com
(602) 730-1555